Invoice Finance Feefo reviews

DateReview
05/11/2024
Novuna’s seamless, efficient service has greatly benefited our business.

So far, the service provided by Novuna has been exceptional. Everything has been streamlined, from uploading invoices to the portal to receiving same-day funds, which has been invaluable for our business. This efficient process allows us to meet our payroll deadlines each Friday, ensuring all contractors are paid on time. The support team has been outstanding, quickly resolving any initial concerns we had. We are very pleased with the service and have already recommended Novuna to a similar company, which is now progressing through the offer stage.

Feefo rating : 5
31/10/2024
Kelly - the super professional who gets it sorted !

"I recently worked with Kelly to secure an invoice finance facility, and I couldn’t be happier with the service I received. Kelly was outstanding throughout the process – she consistently kept me updated with phone calls, which made me feel fully supported every step of the way. She took the time to explain new information I hadn’t encountered before, breaking down complex details into easily understandable insights. Kelly was always quick to respond to my queries, handling everything with a positive attitude that made even the challenging parts of the process feel manageable. I am thoroughly impressed by her dedication and effectiveness. I would highly recommend this company, especially the super professional Kelly, to anyone seeking financial solutions for their outstanding invoices. Her expertise and commitment were invaluable to helping our company get through a potentially difficult time."

Feefo rating : 5
23/10/2024
Great service
Feefo rating : 5
23/10/2024
Professional and courteous service setting up Invoice Financing

The onboarding process went very smoothly, with regular communications and helpful advice from Lucy. It was refreshing to be given mobile numbers for every member of the team I dealt with, it was comforting knowing I could reach them in one quick phone call for any urgent matters. Overall a very good service.

Feefo rating : 5
27/09/2024
Best decision, never looked back.

Cash flow is one thing that every start up business struggles. Without Novuna, we wouldn't have survived! We pay our workers weekly without fail because of Novuna Cash Flow. Best decision & never looked back.

Feefo rating : 5
09/09/2024
Excellent. Very supportive team.
Feefo rating : 5
18/06/2024
Novuna Invoice Finance is first class

Our onboarding experience and ongoing support from both Marie and Anthony was outstanding and I can't recommend them and the product/service from Novuna highly enough . Both these Invoice Finance team members are very helpful, knowledgeable and laser focussed on delivering an excellent customer service.

Feefo rating : 5
18/06/2024
RS Consultancy review

I have only just joined the system, but what I can say is Clare Sadler is credit to your company. Thoroughly professional and following up on all details and going above and beyond to give my company the best facility. Thank you Clare for the very smooth introduction.

Feefo rating : 4
15/05/2024
Rapid invoice financing

We needed an invoice finance facility in a hurry after being let down by two clients. Isabella Wallrock @ Novuna moved heaven and earth to get us approved and set-up in less than four days. The facility is working perfectly and the flexibility and can-do attitude of the Novuna team is impressive.

Feefo rating : 5
26/04/2024
Novuna Excells

From the first interaction to on site training, the service has been excellent. All Novuna colleagues have shown knowledge of their systems and the ability to pass that knowledge over.

Feefo rating : 5
21/02/2024
Best service ever !!

Fantastic service and the process was super easy and quick , Lucy was brilliant and really easy to deal with and pushed the service we required in under a week . If you are looking for Invoice financing they look no further and give these guys a ring . Thanks again for the wonderful service and I look forward to a long and successful working partnership. 😊😊

Feefo rating : 5
21/02/2024
An exceptional partner within the invoice financing space.

Working with Novuna for our invoice financing needs has been a game-changer. Their user-friendly platform streamlines the process, saves time, and allows us to focus on business growth. The Novuna team is extremely helpful and nothing is ever too much trouble. Overall, their efficient services and commitment to helping our business maintain a steady incoming cash flow, makes them a highly recommended invoice finance partner.

Feefo rating : 5
15/02/2024
extremely helpful and always contactable
Feefo rating : 5
15/02/2024
I would highly recommend Novuna

I would highly recommend Novuna business cash flow. Clare and her team were highly efficient and professional during the onboarding process, catering for all my worries and going over and above when dealing with my regular bank. The whole process was very easy from start to finish, many thanks!

Feefo rating : 5
06/02/2024
Working With Novuna to improve our cash flow has been a positive experience. Our main contact during the set up phase was Kelly Sharp who made an assessment of what product would be most suitable for our individual needs. Throughout the whole process Kelly was friendly and approachable and explained in detail what we needed to provide at each step. Kelly works in a very direct and efficient manner that made the transition to factoring very smooth and quick. It was refreshing to work with a company that works as hard as self employed people and provides excellent customer service an back up. I would recommend Novuna to any company wanting to improve their cash flow.
Feefo rating : 5
05/02/2024
It's the people that make the difference

The platform and terms run well, and the pricing is very competitive. However the main thing that stands out is the quality of the people. Our main contacts (Nicky Fowler and Tracey Burton) are very responsive and take the time to really understand our business and support us very well. Whenever we have a question or challenge, they have been able to solve it and do so with a very positive attitude. We recently had Anne visit from the audit team and she was also a pleasure to do business with.

Feefo rating : 5
29/01/2024
Great company

Easy setup, Tim was very efficient he also kept us up to date with all the process, Samantha is very clear on how to use the portal and available when needed . Would definitely recommend

Feefo rating : 5
17/01/2024
Superb company

I have been with hitachi now known as Novuna for 6 years. I can honestly say they are a fantastic company and my journey with them has run smoothly to date. Staff are always willing to help and resolve any issues quickly and effectively. Communication is fantastic and I would highly recommend this company to any businesses particularly any start up businesses like myself. Thank you to everyone at Novuna!

Feefo rating : 5
17/01/2024
Brilliant

Process were simple and efficient i had a excellent minder in working with me on achieving our joint ambition

Feefo rating : 5