Go back

What do I do if I am experiencing financial difficulty or there's been a change in circumstance?

You may be dealing with the unexpected or are feeling the impacts of the cost of living, whatever your reason, we're to help when you need us.

If you are a Novuna Business Finance customer and are experiencing financial difficulty, or there has been a change in circumstance, please get in contact with our dedicated team who are here to listen and work with you to find a solution.

Our team are contactable via phone and email from 8:45am - 17:15pm Monday - Thursday and 8:45am - 4:45pm on Fridays

Phone: 03433 519 319

Email: collections@novunabusinessfinance.co.uk

Unsure of who to contact? Help is at hand

Discussing your finances can be unnerving and have an impact on your mental and physical health. You are not alone, it's important to talk and there are several independent organisations who can offer support when times are tough.

Below are some useful resources:

Business Debtline - www.businessdebtline.org or call 0800 197 6026

Money Helper - moneyhelper.org.uk/en

Citizens Advice - https://www.citizensadvice.org.uk/debt-and-money/

National Debtline - www.nationaldebtline.org or call 0808 808 4000

StepChange Debt Charity - www.stepchange.org or call 0800 138 1111

Mental Health & Money Advice https://www.mentalhealthandmoneyadvice.org/en/