Retail finance for home improvement businesses
Help your customers make their home improvements happen sooner with flexible finance options.
We know that 55% of customers wouldn’t have made their home improvement purchase without finance, and 40% of customers said that they spent more because it was available.
Our point of sale credit solutions help engage new and existing customers, drive sales, increase order values and stay competitive in a crowded market.
Help your customers turn their house into a home
We team up with home improvement retailers of all shapes and sizes, from high street brands such as Wickes and Magnet to independent retailers.
One thing all our retailers have in common is the desire to support their customers. Whether they’re on the lookout for a new kitchen or bathroom, upgrading their windows, adding a hot tub to their garden or investing in a conservatory, we know that paying upfront can be a challenge.
Give customers a reason to buy with you sooner by offering better ways to pay.
Here's what our partners say...
“We know our customers appreciate choice whether it’s product breadth, different installation services or a variety of ways to pay, it’s important to offer flexibility. By partnering with Novuna, we are providing our customers with just that - enabling the option to spread the cost of a kitchen designed especially for them.”
Paul Owen, Director of Store Operations at Magnet
Our home improvement finance solutions
We offer a range of retail finance solutions so you can choose the best fit for your business.
Buy now pay later
Allow customers to place their order now but pay for it later down the line – perfect for those wanting to get started on their projects right away.
Interest free finance
Give customers a free way to spread the cost of their purchase, making finance even more desirable.
Interest bearing credit
Repaying in fixed-rate monthly instalments over a longer term can make the cost of a large purchase more manageable.
No ‘off the shelf’ solutions here
Different products require their own pricing strategies, so we’ll work with you to fine-tune your finance options to fit each of your product categories. For example, you may offer both conservatories and windows but the finance option will need tailoring to suit each product (due to price points, lead times etc).
Our expert Relationship Managers will get under the hood of your business to develop bespoke credit strategies to enhance profitability and deliver the most suitable finance options to your customers.
Make yourself at home with Novuna Consumer Finance
Partner with a reputable and reliable provider
We’re one of the UK’s leading home improvement finance companies, recognised and trusted by customers across the country.
What’s more, we’ve been around for over 40 years, so you can enjoy peace of mind that you’re partnering with a stable, experienced lender.
Secure sales – and then some
Our unique tailoring options maximise sales opportunities. Turn potential declines into accepts by making the finance package more affordable, reduce the term to reduce costs or use our max loan feature to find out whether your customer is eligible to take out more finance.
Improve the flexibility and accessibility of your finance options to enjoy more customers spending more.
Quick and simple online application
Your customers can apply in-store, online, from the comfort of their home or via mail order. Instant decisioning and e-signature technology makes the process fast and easy.
We even offer a soft search option, so customers can check their eligibility with no impact on their credit score.
Swift set up
Our free-of-charge onboarding and integration process is designed to make life simple for our retailers. Whether you opt to integrate using our ready-to-go plugins or require a more bespoke integration, we’ll get you up and running in no time.
We offer nationwide face to face training to help your teams get to grips with offering finance. You’ll also have constant access to our range of e-learning modules if your teams need a refresher, including specific training sessions for domestic premises suppliers.
Ongoing specialist support
You’ll be assigned a Relationship Manager with experience in the home improvement sector, who’ll develop a bespoke credit strategy to enhance the power of your finance options.
We have hundreds of experts across compliance, complaints handling, marketing and more on-hand to support you too. You’ll even get access to our range of branded point of sale materials, to help you promote finance in your showrooms.
Award-winning care for your customers
We make applying for finance smooth and simple, but we don’t stop there. Customers can manage their agreements online, via our app, or by speaking with our Customer Experience team.
Your customers will enjoy the same level of care and support as they would from your own business.
Customer success stories: “Novuna finance helped me afford my new windows”
Mussarat had been considering replacing her old aluminium windows and wooden door with more efficient options but wasn’t sure she could afford the upgrade until her window installer advised finance may be available.
“When a window company came out and quoted for the replacements, I told them I was going to have to wait until I had saved up enough to buy the windows and doors outright. I didn't even think finance would be an option until the window installer mentioned it to me and I looked into it further. It was simple to apply for the finance online and I was pleasantly surprised by the reasonable interest rates. The loan helped me to make my home warmer." Mussarat - Novuna Consumer Finance Customer
Start offering retail finance for home improvements
If you would like to enquire about becoming a retail partner, please complete the short form, and one of our team will be back to you within three business days.
You will need to confirm you can meet all of the following criteria:
- Minimum of £2,000,000 in annual sales turnover OR £50,000 in finance in the last year
- A minimum of 2 years trading history
- Be trading profitably
- A minimum net worth of £25,000, unless your business is within the Home Improvements market then a minimum of £100,000 will be required
- The products you offer are for consumers and NOT for businesses
- You do not offer renewable energy (including solar), dentistry, invasive healthcare, clothing, personal development or training solutions
Retail Partner helpline
If you are an existing retail partner with a general enquiry, please call our Retail Helpline:
0344 375 5515
Retail Helpline opening hours:
08:45 - 18:00 Monday to Friday
08:45 - 18:00 Saturday
10:00 - 18:00 Sunday
Customer helpline
If you're a customer looking to speak to someone about your existing retail finance or personal loan agreement, call our Customer Helpline:
0344 375 5500
Customer Helpline opening hours:
09:00 - 17:00 Monday to Friday
Closed Weekends & Bank Holidays