Jewellery finance for retailers

Our online application is the ideal addition to your checkout journey. It’s slick, simple and takes just minutes to complete in-store or online – no lengthy logins required. Its great integrated features include guaranteed soft search and our tailored finance solutions – including the capability to let customers know the maximum amount they’ll be able to borrow.

Once a customer gets their quick lending decision, they can e-sign straightaway or receive a link to complete later if they are limited on time.

Novuna’s application platform is built with retailers in mind. It works like a dream alongside your in-store systems and integrates seamlessly with e-commerce platforms. With free onboarding and integration support, we’ll help you get set up in no time.

Our tailored finance solution allows us to build finance offers around your customers’ personal circumstances, maximising sales opportunities for jewellers.

By offering the option to change their loan amount, term or deposit (all without another hard credit check), we are able to accept customers who would otherwise have been declined.

We also offer accept tailoring, allowing accepted customers to reduce their loan term. This can lower your subsidy costs, making it a unique cost-saving feature for your business.

Finally, encourage customers to add to their order with our max loan feature which tells customers when they’re eligible to borrow more.

Allow customers to check their eligibility for finance before applying – with no impact on their credit report. A powerful tool that keeps customers engaged and boosts confidence at the checkout.

What’s more, our soft search functionality combines effortlessly with our unique tailored finance offering. So we’ll suggest the most suitable finance option based on the customer’s affordability, without leaving a footprint on their credit file. This is ideal for your sales team, who’ll be able to see at-a-glance the maximum amount a customer can borrow before they make a final decision on their purchase.

With forever-changing market conditions, it’s more important than ever to partner with a provider who understands your needs. Jewellers can rely on Novuna Consumer Finance to help maximise sales – whether that’s by enhancing your credit strategy, making the most of our tailored finance solutions or boosting average order values by telling your customers the max amount they’re eligible to borrow.

Our in-house Relationship Managers are not only finance experts but keep their finger on the pulse of the wider jewellery sector too. This enables them to provide razor-sharp insights, delving into your sales data to deliver a customised credit strategy that balances cost of finance and increasing turnover successfully.

Novuna’s unique consultative approach not only improves profitability for jewellers, but ultimately ensures you are providing the right solutions for your customers.

Expect outstanding service from the first conversation you have with us to the aftercare we provide for your customers.

We offer a completely free-of-charge onboarding process, including full training for your team, to help your colleagues understand how to harness the power of finance. Ongoing support will then be provided from your dedicated Relationship Manager with experience in the jewellery sector. This gives you the best possible support in increasing sales, while navigating regulatory requirements.

Your customers will get a taste of our gold-standard service too, whether they want to speak to our award-winning Customer Experience team or manage their account using our easy-to-use app.