Cutting-edge fraud detection

We now boast one of the industry’s most effective fraud management capabilities

Our cutting-edge systems enable us to service traditionally high-risk retail sectors in a safe and controlled way with limited impact on applicant journeys.

Thanks to our recent fraud enhancements, investigators can review referred applications swiftly and efficiently. This allows us to make precise decisions sooner which in turn reduces decisioning and referral times.

We have not just the systems but the people to help you succeed, including:

• Dedicated retailer support line
• Fraud investigations led by industry experts
• Specialist underwriting team

Together, we’ll provide your customers with the flexible finance options they are looking for whilst ensuring the protection and security of everyone involved.

Understanding the impact of referrals

Referred applications are not necessarily a bad thing. A referred application simply means we need to review an application further. Perhaps we require supporting information, we need to verify an applicant’s identity, or we need to know more about their income and expenditure.

These additional checks, which may be either manual or automated, are vital when it comes to identifying and combating fraud events.

So, instead of worrying too much about referral rates, take a closer look at your acceptance rates. Thanks to our fraud detection measures, we are able to swiftly identify fraud events and accept legitimate applicants where other lenders would simply decline them at the first glance. This results in improved accept rates and, ultimately, converted customers.