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Retail finance options to offer your customers

It’s time to start offering your customers a better way to pay. With our cost-effective, straight-forward consumer finance, you can stay one step ahead of your competitors.

Helping retailers win more customers that spend more money

Customers expect to see payment solutions that suit them, and they’re more likely to checkout with confidence once they find the right option. Close that sale, attract new customers and increase your average order value by improving the payment options you offer both in-store and online.

Hear from Phil and our New Business team to discover what finance options might be a good fit for you.

Interest free credit solutions

Allow savvy shoppers to spread the cost of their purchase without incurring any interest. We offer 0% finance options for both regulated and unregulated retailers.

About interest free finance

Interest bearing credit

A potentially cost-neutral option for your business that allows customers to spread the cost of their purchase over fixed-rate monthly instalments.

About interest bearing credit

Buy now pay later finance

Your customers can purchase what they need and not pay anything towards it until later. Instant gratification for them, with no impact to your cash flow.

About buy now pay later

Memberships and fees

We work with a variety of sectors to offer no risk, no recourse finance. Give your members, season ticket holders or customers the chance to spread the cost.

About membership & fees finance

Team up with a leading finance provider you can trust

Ready to boost your business with finance? Our expert team will help you harness the power of our market-leading credit solutions, so you can boost sales and grow your business.

  • Attract customers, drive footfall and traffic, increase sales and boost your average order value

  • We'll work with you to develop a bespoke finance package that works for your customers and your business

  • We're stable, reliable and here for the long term, with over 40 years of experience in the market

  • Our award-winning Customer Experience team answer customer queries so there's no pressure on your team

  • There's no risk to your business - we'll manage all credit checks and collect repayments

  • We’ll help you get set up – free of charge – so you can start offering retail finance in no time

  • Your Relationship Manager will provide expert consultancy to help you maximise the benefits of our finance products

  • We’ll advise how you can apply for FCA Authorisation which allows you to introduce your customers to us

  • We're fully transparent when it comes to pricing and accept rates

  • We have decades of experience working with retailers across a number of key sectors

Novuna National E-Commerce Manager, Elaine Keith, speaking to a customer on a headset Novuna National E-Commerce Manager, Elaine Keith, speaking to a customer on a headset

Thinking about switching retail finance providers?

Whether you’re unhappy with your current retail finance provider or you’re on the look-out for a different finance solution, there are some key things you need to consider when switching providers.

Here's what you need to know

Our retail finance partners include

Retail partner logos including Wickes, DFS, Tempur, Scan, Angling Direct, GWS and Retra

Interested in becoming a retail finance partner?

If you would like to enquire about becoming a retail partner, please complete the short form, and one of our team will be back to you within three business days.

You will need to confirm you can meet all of the following criteria:

  • Minimum of £2,000,000 in annual sales turnover OR £50,000 in finance in the last year
  • A minimum of 2 years trading history
  • Be trading profitably
  • A minimum net worth of £25,000, unless your business is within the Home Improvements market then a minimum of £100,000 will be required
  • The products you offer are for consumers and NOT for businesses
  • You do not offer renewable energy (including solar), dentistry, invasive healthcare, clothing, personal development or training solutions

Retail Partner helpline

If you are an existing retail partner with a general enquiry, please call our Retail Helpline:

0344 375 5515

Retail Helpline opening hours:
08:45 - 18:00 Monday to Friday
08:45 - 18:00 Saturday
10:00 - 18:00 Sunday

Customer helpline

If you're a customer looking to speak to someone about your existing retail finance or personal loan agreement, call our Customer Helpline:

0344 375 5500

Customer Helpline opening hours:
09:00 - 17:00 Monday to Friday
Closed Weekends & Bank Holidays