We’ll treat you fairly at all times
At Novuna our long term vision is to be the 'trusted brand of financial services in the UK and Europe' with a mission of 'exceptional people, providing outstanding customer experiences today'.
Our strong ethics means that treating customers fairly is at the forefront of everything we do, enabling us to help the UK’s entrepreneurial companies prosper.
Our Business Finance division has proven recognition as a service leader and scored 86.9 in the Business Benchmarking survey conducted by the Institute of Customer Service. We have won awards for SME Champion of the Year and Best Service from an Asset Based Finance Provider. We are a member of the Finance & Leasing Association and abide by the Business Finance Code.
Our Business Cash Flow division is the only provider that offers all new clients a six month trial period followed by a rolling three or six month agreement – so always checking the funding is right for your business needs and ensuring clients are happy with our service. We are also a member of UK Finance and adhere to the Standards Framework for Invoice Finance and Asset Based Lending.